Employee Retention

Engaging and Retaining Your Best Employees

Most firms know their attrition rate but haven’t calculated the implications. Have you calculated the value of lost knowledge and experience, the internal disruption in broken relationships, the expense of hiring and training replacements, and the impact of damaged customer relationships?

We can help identify the issues, from culture to compensation, that cause valued employees to leave the organization. Understanding these issues can help you develop a work environment that is better suited to retain your best people.

Research Findings

Research in this field has identified seven critical topics that managers can study to improve employee engagement:

Vision: Employees are proud of their organization and find meaning in their work.

Opportunity: Employees have a chance to grow and learn new skills with recognition.

Incentive: Incentives are structured to give higher contributors greater rewards.

Impact: Employees feel that they influence the work of their team.

Community: Employees like their co-workers and have strong interpersonal connections.

Communication: Employees find out about important information that impacts them in a timely and appropriate way.

Entrepreneurship: Employees get flexibility in the terms and conditions of work, such as flexible hours.

While the underlying details about these factors can sometimes be determined by cross-section individual interviews, it might be necessary to conduct focus groups, review previous job satisfaction studies and administer additional surveys.